Frequently Asked Questions
Curious About Healthcare In Richland, Kennewick, and Pasco?
Tri-Cities Primary Care, PLLC Services
We’ve compiled a list of common questions we receive from our patients to help you better understand our clinic and the services we offer! We understand that navigating healthcare can be confusing and overwhelming, so we’ve created this page to provide you with quick and easy answers to some of the most frequently asked questions we receive.
At Tri-Cities Primary Care, we’re committed to providing high-quality healthcare services throughout Richland, Kennewick, and Pasco. We offer a range of services, including general healthcare, mental healthcare, medication management, and referral services to help you and your family achieve and maintain good health and well-being. We understand that each patient’s needs are unique, so we work closely with you to develop a personalized treatment plan that meets your specific needs and preferences.
We believe in providing our patients with the highest level of care, and we pride ourselves on our team of highly skilled and compassionate healthcare professionals who are dedicated to providing the best possible care to our patients. We’re committed to staying up-to-date on the latest healthcare advancements and innovations to ensure that we are providing our patients with the best possible care.
Help & FAQ
General Questions
We hope that this FAQ page will be helpful to you as you navigate our clinic and the services we offer! We understand that every experience is unique, so if you have any additional questions or concerns, please do not hesitate to reach out to Jason England, ARNP, FNP-C and our team. We’re here to help you and your family achieve your best possible health and well-being!
Most insurances cover telemedicine/video visits in the same way that they provide coverage for an in-person office visit to your primary care provider. However, if you have any questions or concerns, please reach out to your insurance provider.
Yes, we have a no-show policy that takes effect starting from the first visit that you have! Attending your appointment is important, not only for your health, but also for ensuring that we have maximum scheduling availability for all of our patients.
Appointments can be scheduled by either calling the office or online, via the “Schedule Appointment” button on our website. This button will take you to an online scheduling platform, but please note that booking your appointment online will only allow you to schedule out as far as a few months in advance. If you would like a further appointment slot, please call the office.
Yes! It is highly recommended that everyone, of all ages, has a primary care provider. Even if you are seeing several specialists to manage various diagnoses, it is still recommended to have a primary care provider to oversee your general health.
